隐私政策

At Fair Deal Music we are committed to safe-guarding and respecting your privacy

This document is provided to explain what information will be collected and who by, how and why it is being collected as well as how the data will be used, who it would be shared with and how you would benefit from it.

First of all, who are we?

For those that are new to the Fair Deal Music family, we are Birmingham’s largest independent music store and have been delivering professional and personal service to musicians nationwide since 1987. We’ve built our reputation on our unrivalled approach to customer care and absolutely fantastic deals.

Any questions regarding this policy or any of our practises would need to email sales@fairdealmusic.co.uk or write to us at Fair Deal Music LTD, 79 – 83 Holloway Head, Birmingham, B1 1QP. Alternatively you can call us on 0121 643 1685.

About your information

The only bits of information that we ask to collect from you would be an email address, your name and the relevant fields of interest to ensure we’re not sending you unnecessary and non-beneficial correspondence. We obtain your information when you make a purchase on our website or our in-store staff have asked if you’d like to receive further correspondence. Your data will then be safely stored on a secure platform and added to our mailing list whereby we send you our relevant offers, deals, news and promotion codes.

Your information will not be shared with or sold to any other company.

We have a very strict “Opt-out” policy to guarantee that you do not receive any unwanted promotional information. All previously assembled data will be deleted and removed from our database.

What we collect

We may collect the following information:

name
contact information including email address
demographic information such as postcode, preferences and interests
other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping.
We may use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Cookies policy

1. Introduction

1.1 Our website uses cookies.

1.2 Insofar as those cookies are not strictly necessary for the provision of www.fairdealmusic.co.uk and our services, we will ask you to consent to our use of cookies when you first visit our website.

2. Credit

2.1 This document was created using a template from Docular (https://seqlegal.com/free-legal-documents/cookies-policy).

3. About cookies

3.1 A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

3.2 Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

3.3 Cookies may not contain any information that personally identifies a user, but personal data that we store about you may be linked to the information stored in and obtained from cookies.

4. Cookies that we use

We use cookies for the following purposes:
(a)   authentication - we use cookies to identify you when you visit our website and as you navigate our website to enable a faster user experience
(b)   status - we use cookies to help us to determine if you are logged into our website to authenticate you as the user and identify your details at checkout for example.
(c)    personalisation - we use cookies to store information about your preferences and to personalise the website for you such as adding items to your wish list.
(d)   security - we use cookies as an element of the security measures used to protect user accounts, including preventing fraudulent use of login credentials, and to protect our website and services generally.
(e)   advertising - we may use cookies to help us to display advertisements that will be relevant to you.
(f)   analysis - we use cookies to help us to analyse the use and performance of our website and services, cookies used for this purpose are Google Analytics.
(g)   cookie consent - we use cookies to store your preferences in relation to the use of cookies more generally.

5. Cookies used by our service providers

5.1 Our service providers use cookies and those cookies may be stored on your computer when you visit our website.

5.2 We use Google Analytics, which gathers information about the use of our website and uses cookies for this purpose. We use the information gathered by Google Analytics to create reports about the use of our website. You can find out more about Google's use of information by visiting https://policies.google.com/technologies/partner-sites and you can review Google's privacy policy at https://policies.google.com/privacy. The cookies used by Google Analytics are named _ga and _ga+container-id.

5.3 We publish Google AdSense advertisements on our website. The advertisements may be personalised to reflect your interests. To help determine your interests Google and its partners use cookies. The relevant cookies used by our website are named. The cookies are used to track your visits to our website and your visits to other websites. You can opt out of Google's personalised advertising or customise the advertising that you see by visiting https://adssettings.google.com/ and https://myadcenter.google.com. You can opt out of third party cookie use for personalised advertising by visiting https://youradchoices.com. To find out more about Google's use of personal data, you can review Google's privacy policy at https://policies.google.com/privacy.

5.4 We use a Meta (Facebook) pixel on our website. Using the pixel, Meta collects information about the users and use of our website. The information is used to personalise Meta advertisements and to analyse the use of our website. To find out more about the Meta pixel and about Meta's use of personal data generally, see the Meta cookie policy at https://www.facebook.com/privacy/policies/cookies/ and the Meta privacy policy at https://www.facebook.com/privacy/policy. The Meta cookie policy includes information about controlling Meta's use of cookies to show you advertisements. If you are a registered Facebook user, you can adjust how advertisements are targeted by following the instructions at https://www.facebook.com/help/568137493302217.

6. Managing cookies

6.1 Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser and from version to version. You can obtain up-to-date information about managing cookies via these links:

(a) https://support.google.com/chrome/answer/95647 (Chrome);

(b) https://support.mozilla.org/en-US/products/firefox/privacy-and-security (Firefox);

(d) https://support.apple.com/en-gb/guide/safari/welcome/mac (Safari); and

(e) https://support.microsoft.com/en-gb/windows/microsoft-edge-browsing-data-and-privacy-bb8174ba-9d73-dcf2-9b4a-c582b4e640dd (Edge).

6.2 Blocking all cookies will have a negative impact upon the usability of many websites.

6.3 If you block cookies, you will not be able to use all the features on our website.

7. Cookie preferences

7.1 You can manage your preferences relating to the use of cookies on our website by visiting: www.fairdealmusic.co.uk

8. Our details

8.1 This website is owned and operated by Fair Deal Music

8.2 We are registered in England and Wales under registration number 03203129, and our registered office is at 79-83 Holloway Head, Birmingham, B11QP

8.3 Our principal place of business is at 79-83 Holloway Head, Birmingham, B11QP

8.4 You can contact us:

(a) by post, to the principal place of business address given above

(d) by email, using sales@fairdealmusic.co.uk